FAQs
WHAT ARE THE CURRENT COVID GUIDELINES?
You do not need any kind of certificate or test to surf at Wellenwerk or taking a seat in our restaurant.
What are Wellenwerk & Deus Fountain?
On November 22nd, 2019 the first artificial surf wave “Wellenwerk” opened in Berlin. Since then we have been surfing on a 9 meter wide & 1.60 meter high standing wave in the middle of Berlin.
In the summer of 2020 the Deus Temple Berlin – “The Fountain of Eternal Effervescence” opened its doors. In addition to our wave and in cooperation with Deus Ex Machina, we added the restaurant, bar, beer garden, the Deus Ex Machina Surf Shop and the Shaping Bay.How does indoor surfing work?
The 8.5 meter wide citywave® of the Wellenwerk creates an artificial wave with a water height of up to 1.60m, exclusively with water pressure and without special structures. The wave is created when flowing water meets standing water. It has a corresponding water depth and it is possible to surf with normal surfboards with fins. The water depth is safe for non-swimmers. The wave has a warm summer water temperature of 26 ° C.
The wave height and flow rate can be individually adjusted and are therefore suitable for all skill levels. Depending on how much previous experience you have, the level of difficulty of the wave can be individually adjusted.I want to surf, what options do I have?
We offer 90 minute surf experiences as well as three-hour surf courses. We offer different surf levels for kids, beginners, advanced and professional surfers.
You do not need to have any previous knowledge. During our introduction, you will first be divided into “goofy” or “regular” surfers and during beginners’ sessions with handrails, you can first get a feel for our citywave®.
You can book a session directly via our surf calendar or buy a voucher with which you can choose your appointment at a later date.WHAT’S THE DIFFERENCE BETWEEN THE INDIVIDUAL SURF LEVELS?
By default, a surf session at the Wellenwerk lasts 60 minutes. Spectators are always very welcome and admission for them is free.
We offer surf sessions for beginners, advanced and professional surfers. During the individual sessions, a small group will surf the wave one after the other.
Kids session:
– Warm-up
– Previous experience: no surfing experience required
– Minimum age: 6 years (up to 14 years)
– Minimum weight: 30kg
– Participation: up to 12 people in a group
– including surf instructor + material (surfboard, wetsuit, helmet if necessary)
– first attempts with handrail
– Wave height: 1.10 meters
– Free drink
– Videostream after the session
Beginners surf session with handrail:
– Warm-up
– Previous experience: no surfing experience required
– Minimum age: 10 years
– Minimum weight: 40kg
– Participation: up to 12 people in a group, 30 minutes with a pole
– including surf instructor + material (surfboard, wetsuit, helmet if necessary)
– first attempts with handrail
– Wave height: 1.20 meters
– Free drink
– Videostream after the session
Beginners surf session Without handrail:
– Warm-up
– Previous experience: little surfing experience required, one hour with a handrail
– Minimum age: 10 years
– Minimum weight: 40kg
– Participation: up to 12 people in a group, 60 minutes without a handrail
– including surf instructor + material (surfboard, wetsuit, helmet if necessary)
– Wave height: 1.20 meters
– Free drink
– Videostream after the session
Advanced surf session:
– Warm-up
– Previous experience: already attended the first experience with an artificial wave / surf course
– Participation: up to 12 people in a group
– including surf instructor + material (surfboard, wetsuit, helmet if necessary)
– Wave height: 1.40 meters
– Free drink
– Videostream after the session
Pro surf session:
– Warm-up
– Previous experience: already the first experience on an artificial wave
– Participation: up to 12 people in a group
– no surf instructor included. Material is included. Bringing your own material is preferred.
– Wave height: up to 1.60 meters
– Free drink
– Videostream after the sessionWHAT’S THE DIFFERENCE BETWEEN A SURF SESSION AND A SURF COURSE?
Our surf experiences are 90 minutes, regardless of the level.
The beginner and advanced courses last a total of three hours, two of which are surfed on the wave. Between the two sessions, there is a theory unit for beginners, a video analysis of the first surf session and individual tips for advanced surfers. The newly acquired knowledge can then be tested and internalized in the second session.WHAT ARE MULTIPASSES?
Multipasses can be redeemed for beginners, advanced & pro sessions, as well as beginner courses and advanced courses. Kids sessions cannot be booked with multipasses (there is an extra kids multipass).
To redeem an appointment for your multipass, you only need the booking confirmation and the included link to your customer portal.
Here you can set the level of your session / course as well as the date (within the next 14 days) under the date selection.CONDITIONS OF PARTICIPATION
– Minimum age 10 years / 40 kg (for kids sessions from 6 years / 30 kg)
– Under 18 years of age only with the written consent of a parent or legal guardian
– Good physical and mental condition
– Not suitable for pregnant women and people with cardiovascular diseases
– No acute injuries or problems with shoulders, joints, back or intervertebral discsWHICH LEVEL SHOULD I BOOK?
SHOULD I BOOK A KIDS SESSION OR A BEGINNER SESSION FOR MY CHILD?
*6 years instead of 7
I ONLY SEE DATES FOR THE NEXT 14 DAYS. CAN I MAKE AN APPOINTMENT AFTER THAT?
We only offer appointments within the next 14 days. Please have a look at the surf calendar when the time comes.
If you would like to book an exclusive session, you can write us an email with your desired date, time, surf level (beginner – advanced – pro – kids) and the number of participants to surfen@wellenwerk-berlin.de.WHAT SHOULD I BRING?
Please bring a towel, flip-flops, bathing suit and shower gel.
We will provide you with a wetsuit, a surfboard and a helmet if necessary.WHAT RENTAL MATERIAL DO YOU HAVE ON SITE?
Helmets, wetsuits and surfboards can be borrowed for all sessions. Interested buyers can also borrow a hardboard.
You are welcome to surf with your own equipment, except during beginner sessions.CAN I RENT THE LOCATION FOR A TEAM EVENT / MY BIRTHDAY / JGA?
You are welcome to rent the wave & the gastronomy & outdoor area exclusively for you.
Please send us a request to Surfen@wellenwerk-berlin.de with your desired surfing date, time and an approximate number of participants so that we can send you an offer.
For inquiries during our regular opening hours, the request must be made at least 14 days in advance (with a longer notice if you wish). Exclusive sessions are also possible outside of our opening times.
If you just want to rent the gastronomy area, you can send a request to Events@wellenwerk-berlin.de.I WOULD LIKE TO GIFT A VOUCHER. WHAT ARE THE OPTIONS?
We offer both single and multiple sessions as well as courses as vouchers. You can also buy gift certificates for € 5, € 10, € 20, € 50, € 100, and € 200.
In your booking confirmation, you can use the download link to print out the voucher yourself as a PDF. If you buy a voucher from us on-site, you will receive a printed voucher from us.
All vouchers are valid for 3 years and can be redeemed via the link in the booking confirmation.I HAVE RECEIVED A COUPON. HOW CAN I REDEEM IT?
Have you received a voucher for a session or a course?
All you need is the booking confirmation with the link to your customer portal.
Here you can set the level of your session/course as well as the date (within the next 14 days) under the date selection. An exchange for another product is unfortunately not possible.
Did you receive a voucher?
Vouchers can be redeemed for any product on our website.
Please make sure to select the voucher you received as the payment method at the end so that the amount can be offset.I CANT ATTEND MY SESSION. WHAT CAN I DO?
You can postpone your appointment in your customer portal yourself or set it to unscheduled up to 24 hours in advance.
After the deadline, there is the possibility of passing your slot on to other participants with our help. However, we cannot guarantee that we will be successful in doing so.
If you are ill, send us a certificate from your doctor to info@wellenwerk-berlin.de so that we can reactivate your product for you.OPENING HOURS
Our opening times, surf sessions and availabilities can be viewed on our surf calendar.
Private session inquiries to surfen@wellenwerk-berlin.de.
Event inquiries to events@wellenwerk-berlin.de.YOUR QUESTION COULN’T BE ANSWERED?
Please write us an email at info@wellenwerk-berlin.de.
Private session inquiries to surfen@wellenwerk-berlin.de.
Event inquiries to events@wellenwerk-berlin.de
In urgent cases, you can only call us during the opening hours on +49 (0) 30 544 52 707.